FAQs
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Self-regulation
We perform the Self-Regulatory function for our members to promote responsible business conduct and good governance to serve the interests of FinTech clients and customers.
We self-regulate with members by understanding regulatory standards, framing industry standards, building capacity to adhere to regulatory and industry standards, and monitoring/enforcing. Under our Article of Association (AoA), members entrust us and give us a remit to work as the SRO and ensure that members make good on their pledges and promises regarding regulatory and industry standards and conduct business responsibly. The AoA obliges members to follow the Code of Conduct and agree to be monitored/scrutinised by FACE. We also keep track of industry-level developments and risks to drive collective actions to address the risks.
Consumer Empowerment
Towards this, we understand consumer preferences and problems by actively listening and talking to them. We provide information to consumer to support their decisions and choices and a channel to resolve their complaints.
Market Development
We are thoroughly aware of industry dynamics, issues, and prospects owing to our closeness with FinTech companies and their clients and consumers. We employ these insights to implement and support programs and initiatives that address industry-wide needs. For instance, we collaborate with Google Play Store to share market intelligence to inform detection and enable swift action against predatory personal loan apps in India that are non-compliant with Play Store’s policies.
Champion the voice of FinTech
We stand by FinTech’s value and contribution to the financial sector, consumers, and an inclusive digital economy. Through our research and communication, we contribute to informed industry discussions.
